Privacy Policy

Last updated: January 22, 2025

1. Introduction

Cognilyx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and advertising platform services.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide to us, including:

  • Contact information (name, email, phone number, address)
  • Business information (company name, industry, job title)
  • Account credentials and preferences
  • Payment and billing information
  • Communications with our support team
  • Marketing preferences and campaign specifications

2.2 Information We Collect Automatically

When you use our services, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and similar tracking technologies
  • Log files and analytics data

2.3 Lead Data

In providing our lead generation services, we collect and process information about potential customers on behalf of our clients, including contact details, demographic information, and behavioral data from publicly available sources and partner networks.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our lead generation services
  • Processing payments and managing accounts
  • Communicating with you about our services
  • Customizing and optimizing your experience
  • Analyzing usage patterns and service performance
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Information Sharing and Disclosure

4.1 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4.2 Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including:

  • Cloud hosting and data storage providers
  • Payment processing companies
  • Analytics and marketing platforms
  • Customer support tools

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Employee training on data protection
  • Incident response procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Lead data is typically retained for the duration of your service agreement plus any legally required retention periods.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access, update, or correct your personal information.

7.2 Data Portability

You may request a copy of your data in a structured, machine-readable format.

7.3 Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

7.4 Marketing Communications

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

7.5 Cookies

You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

11. European Privacy Rights

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing and the right to lodge a complaint with a supervisory authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: admin@cognilyx.com
  • Phone: +1 (760) 555-7890
  • Address: 7145 Lemon Tree Ln, El Paso, TX 79915-4138